Next Level Hotel Reputation Management

We offer everything from Review Response, Social Media Management, Virtual Guidebooks, QR Integrations for Positive Reviews, Seamless QR Wi-Fi Connect, Comprehensive Analytics and much more.

Your Reputation Management dream team

Our Reputation Management experts have the market know-how to help you rank higher on sites like TripAdvisor, Google, Expedia, Booking.com and more.


We will help you gain more direct bookings, avoid penalties for non-responsive reviews and increase your ranting and overall ranking online.


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Our services

Search Engine Optimization

Review Response

Ad Campaigns to Rank Higher

Analytics and Guest Sentiment Reporting

We'll make your Hotel stand out

Our company's mission is to help Hoteliers shine brighter with full service Reputation Management services and optimization. We're customer driven, and we work with full transparency.

Hotel Reputation Management

Online Reputation Management is about optimizing your online presence according to the most recent content and SEO guidelines. My Hotel Reputation is always up to date with the industry's latest best practices, so we'll know exactly how to optimize your Hotel's online reputation.


Our team will research your property to define a solid, results-driven optimization plan.

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Online Optimization

Online Optimization is about strategies that impact your Hotel's rating and ranking on OTA's and in search results.


We build your Hotel's authority, so that travelers trust you and find you when looking for a property in your area.

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Google Ads campaigns

Take advantage of Google's far and reaching platform to advertise your product or service on Google search results pages, videos, mobile apps, other sites and more.



Our team will ensure you get the maximum reach and return on investment. We'll customize your advertising objective, plan a brand strategy, and help you decide how long you'd like your campaigns to run for.


Our ad campaign service will give your site:

  • High quality traffic
  • Higher click-through rate (CTR)
  • Better paid search SERP ranking
  • Overall higher quality score
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Hotel Analytics

We use our proprietary Analytic tool for tracking and analyzing site performance and stats to identify trends and opportunities in how site visitors interact with your site.


In addition, we'll use the platform's robust reporting options to generate customized weekly and monthly reports on your site's performance.


So you can always know what's going on, and see the progress of your site's performance over time.

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What our clients say about us

Don't just take it from us

- Sandip T. Comfort Inn, Ramada, Quality Inn, Days Inn, Holiday Inn

"What I like most is that there are no headaches. We chose to work with MHR because of the price and services they offer. Everything is great, I would recommend."


- Jay M. Indio Super 8

“I was referred to MHR and would recommend. I chose to work with them because they use specialization and help me streamline and delegate activities to free up time.”


-Mike P. Rodeway Inn & Suites Flagstaff

“I chose to work with MHR to manage review response and because I wanted help increasing my hotels online rating/ranking. What I like most is the fast worry free process.”


FAQ

  • How much are your services?

    We offer pricing that will fit your properties needs perfectly. From small independent boutique properties to large franchise - find that services perfect for you. Check out our pricing page for more information. 

  • What types of properties do you specialize in?

    Our team has seen it all. From Hoteliers, Motel owners to Bed and Breakfast and Vacation Rental owners we've helped virtually every part of the lodging industry rank higher on Google.

  • What kind of services do you offer?

    Our agency offers Review Response, SEO, online marketing, ad campaign management, Google Analytics and reporting, full site SEO sudits, content creation, Review Filtering, Guest satisfaction surveys and even website development.

  • Why should I choose My Hotel Reputation?

    Because we're experienced. Because we know what we're doing, and because we genuinely believe we can help you rank higher on Google, and attract more potential clients.

Recent Hotel Social Media trends

Latest updates from the industry

By Brandy Conner 24 Jul, 2022
When it comes to SEO, there isn't a magic formula to instantly send your site off to the #1 search result on Google. But there are some basic principles you should follow for a wonderful starting point. The value of a positive guest review: Other than feeling good about your hotel, there’s a lot of business benefits from getting positive guest reviews. Here are just 8 of the benefits you will enjoy if you work hard to get positive hotel reviews in the right online channels. Higher Revenue Positive reviews boost your occupancy rate since more people will want to stay at your hotel after reading how other guests enjoyed their stay with you. Your Company Value Goes Up Public perception of any company greatly influences their stock market value. So of course you want more positive reviews for greater business value. Increased Referrals The more positive reviews you have, the more people will recommend your hotel to their friends and family. More referral customers means more revenue! Build Customer Loyalty Guests will keep coming back after they have had a positive experience with you, and also stay loyal due to your positive reputation in the market. They also feel good to be a customer of a business that is renowned for being great. Better Search Engine Rankings With more people sharing positive reviews of your hotel, search engines will rank your hotel website better which in turn means that this increases the findability of your hotel online. Better Partnerships When you’re well-known for delivering excellent service, having high quality facilities, and overall positive reputation as a business, people will want to do business with you as well. Your relationships with partners will improve as other businesses will want to be associated with your hotel. Loyal Employees Employees want to work for hotels with a positive reputation, and it brings them pride to say they work for you if it’s a well-loved hotel. Moreover, they will be more motivated to give their best every day at work. Ability to Charge Higher Rates If you’re highly rated enough, you can start getting comfortable charging premium rates without affecting your occupancy rate.
By Brandy Conner 29 Jun, 2022
Topic: Am I doing enough to keep bookings coming in? Proposed Title: Many people in the hotel business try all sorts of ways to increase their hotel bookings. Some spend a large amount of money on Google ads, while others try sponsored content on influencers’ blogs. Both methods can help increase your hotel bookings, though their efficiency and return on investment vary depending on several factors. Here are five things you simply must do now in order to increase your hotel bookings. Start conversations on review sites Travelers these days always look at reviews of your hotels before making any decisions. Sites like TripAdvisor have become go-tos before any trip, so do invest some time and resources into responding to online reviews and comments. Offer money-saving packages Help convert customers who may be deciding between you and another hotel by offering several money-saving packages. Pair up a two-night stay with a discounted dinner package, or a deal on tickets to a local event. Encourage visitors to join your mailing list By increasing subscribers to your mailing list, you can send out latest news and offers to these customers who already know about you and are interested. User-driven online booking process The objective of your hotel website should be just one — to turn visitors into paid hotel guests. Make sure the user journey is clear and simple, and ensure that it is easy for them to make bookings. The design of the website should inspire them to want to stay at your hotel, and it should be easy-to-use, easy-to-book, and of course, mobile friendly. Be on social media Reviews are not just on review sites like TripAdvisor. Travelers are also checking your Facebook page for both reviews as well as who you are and how you’re like. Instagram is also worth spending time and efforts on, as this channel provides great inspiration for travelers who don’t know yet where they want to go or stay.
By Brandy Conner 29 Jun, 2022
 Here are the top 5 SEO practices to start with: #1 Write for people, not for search engines Always write original, interesting, high quality site content that's error free and relevant to your site. Search engines like Google can easily detect content that is duplicated from elsewhere online, that contains grammatical errors, or that is stuffed with keywords. #2 Add a blog to your site and use rich media To engage your site visitors and blog readers, create posts that include non-textual media like photos, videos, or original visualizations (infographics). Having that extra content (especially if it's captivating) will increase the time users spend on your site as well as the likelihood they will share your site with their own community. #3 Offer a positive user experience throughout your site Google will know if you're using your site to aggressively advertise your service, or if you're being too pushy. Always aim to offer site visitors a pleasant experience on your site. That means clear content, support when needed, and always an option to go back. #4 Create a network of internal links (but don't overdo it) Add links between different pages of your site and your blog. Try to follow a process that's organic rather than heavy linking meant for search engine crawlers. Link between pages that make sense, for example, on your services page, link a certain industry-specific term to a blog post that gives more information on that term. #5 Always check your site's Core Web Vitals Core Web Vitals are a site performance standard initially created by Google. The report shows site owners how their site pages perform 'for real,' how long it takes for site visitors to load site pages, and it offers ways to fix issues, if there are any.
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